Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Warranty

  • Our customer help Department is present nonstop to attend to all of your current service tickets. Each ticket you post to us shall be solved within less than sixty minutes. If your case requires help from an admin, we’ll send the ticket to the technician on shift and will let you know that the problem is under control.

  • Top quality support service

  • Top–quality Client Help Service

  • We offer you round the clock client support through a turbo–fast ticket system included in your Control Panel. You’ll be able to email us at any time about any of the software applications that come installed in advance on your virtual server, which include the selected Linux OS, the server management panel and our custom designed Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Hosting Control Panel that is provided as a gift in your virtual server, you’ll discover an educative Help zone, which includes all you need to be aware of when administering your internet sites and programs. We have included a wide array of how–to content articles and video guides that display the fundamental web site managing responsibilities in an understandable fashion.