1 hour ticket response
We are dedicated to supplying a prompt and accurate solution to each trouble ticket submitted by a customer. Our skillful technical support team representatives will review your request and will offer you the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In reality, the average response time has proven to be twenty minutes.
A First–Rate Client Support Service
We’ve got a team of web hosting support technicians who will be happy to reply to all your questions whenever you require help. The majority of our customer care staff representatives have lots of years of experience in the Linux web hosting services field, which suggests that you can constantly count on prompt and detailed answers to your questions.
An Intuitive Help Section
Included in the Hosting Control Panel is an easy–to–navigate Help section, which offers you various sources of information. You can search through a regularly updated knowledge base featuring web hosting account management articles and site management articles, check out the how–to video tutorials or take a peek at the F.A.Q. repository.