Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center incorporated into FAH’s Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you could stumble upon, they are contributed by our support team of qualified techs.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of step–by–step video tutorials that detailedly demonstrate how to sort out a typical issue associated with your Linux web hosting services account. You will find the educational video clips in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24/7 customer care service and include a 1–hour response guarantee. Our trained customer service technicians will be available to you around the clock and will fix any issue that you could chance upon within less than sixty minutes after the technical support ticket submission. In the majority of cases, an answer will be provided to you in less than 20 minutes.