A Control Panel is a web-based interface via which you can handle numerous aspects of your presence online. As an example, you could create or change website files, create and check e-mails, manage databases, check visitor statistics and so forth. Those things are performed using buttons and menus inside an internet browser and the Control Panel can also be called ‘back office’, i.e. the admin area associated with your Internet hosting account. Most of the Control Panels these days will permit you to manage all hosting-related matters, but you'll often need a different system to take care of payments or to get a new domain if the company offers domain registrations. Depending on the platform they employ, you could be able to use the billing account to open a support ticket to ask a question or to resolve an issue too, or you may have to employ a third system.